Product Returns Policy & Product Return Request Form

We make it easy to return our products if they don’t meet your needs.

Please use this form to initiate a return, or you can call (844) 787-4348 or send an email request to [email protected].

Returns within 60 Days

Best Purging Systems will accept products for repair, exchange, refund or credit which were purchased direct from us within a period of 60 days from date of return and are returned in new resalable condition, with exception to non-standard and custom products.

While we strive to permit free returns for any reason within 60 days, which unless defective or incorrect may require you to return the product at your expense, a minimum restocking fee of 10% may apply to all direct or online orders, depending on the reason for return and the condition of the returned products.

Our returns department will advise you if restocking fees may be applied based on the condition of the returned product and whether the product is returned in it’s original packaging.

Prior to any return, an RMA (Returned Materials Authorization) number must be obtained from our service department. To obtain an RMA number, you may complete the form below, call (844) 787-4348, or send an email request for an RMA number to [email protected].

Returns after 60 Days

Again, while we strive to permit free returns for any reason, even after a period of 60 days from date of purchase, a restocking fee of 20% may apply to all direct or online orders or return may not be permitted.

Our returns department will advise you of whether the item may be returned and what restocking fees may be applied based upon the reason for return, the condition of the returned product and whether the product is returned in it’s original packaging.

Prior to any return, an RMA (Returned Materials Authorization) number must be obtained from our sales department. To obtain an RMA number, you may complete the form below, call (844) 787-4348, or send an email request for an RMA number to [email protected].

Privacy Assurance

We pledge to protect your personal information, consistent with the principles of all current and applicable United States, US State and European Union Laws, as detailed in the Privacy Policy available for your review by clicking the green text link at the bottom of this page. Your personal data is further protected by this website’s 256-bit Secure Sockets Layer encryption security feature, as maintained by GoDaddy as our Server provider, and independent daily monitoring by McAfee to detect malware, malicious links and phishing, as also available for your review by clicking the Security Feature Icons at the bottom of this page.

  • Product Return Request Form
    Please complete all sections below and submit this form to initiate a product return.

  • Fields with an * symbol are required.
  • Drop files here or
    Max. file size: 5 MB, Max. files: 5.
      (max 5 files 5MB per file)
    Save For Later

    Product Returns Policy & Product Return Request Form

    We make it easy to return our products if they don’t meet your needs.

    Please use this form to initiate a return, or you can call (844) 787-4348 or send an email request to [email protected].

    Returns within 60 Days

    Best Purging Systems will accept products for repair, exchange, refund or credit which were purchased direct from us within a period of 60 days from date of return and are returned in new resalable condition, with exception to non-standard and custom products.

    While we strive to permit free returns for any reason within 60 days, which unless defective or incorrect may require you to return the product at your expense, a minimum restocking fee of 10% may apply to all direct or online orders, depending on the reason for return and the condition of the returned products.

    Our returns department will advise you if restocking fees may be applied based on the condition of the returned product and whether the product is returned in it’s original packaging.

    Prior to any return, an RMA (Returned Materials Authorization) number must be obtained from our service department. To obtain an RMA number, you may complete the form below, call (844) 787-4348, or send an email request for an RMA number to [email protected].

    Returns after 60 Days

    Again, while we strive to permit free returns for any reason, even after a period of 60 days from date of purchase, a restocking fee of 20% may apply to all direct or online orders or return may not be permitted.

    Our returns department will advise you of whether the item may be returned and what restocking fees may be applied based upon the reason for return, the condition of the returned product and whether the product is returned in it’s original packaging.

    Prior to any return, an RMA (Returned Materials Authorization) number must be obtained from our sales department. To obtain an RMA number, you may complete the form below, call (844) 787-4348, or send an email request for an RMA number to [email protected].

    Privacy Assurance

    We pledge to protect your personal information, consistent with the principles of all current and applicable United States, US State and European Union Laws, as detailed in the Privacy Policy available for your review by clicking the green text link at the bottom of this page. Your personal data is further protected by this website’s 256-bit Secure Sockets Layer encryption security feature, as maintained by GoDaddy as our Server provider, and independent daily monitoring by McAfee to detect malware, malicious links and phishing, as also available for your review by clicking the Security Feature Icons at the bottom of this page.

    • Product Return Request Form
      Please complete all sections below and submit this form to initiate a product return.

    • Fields with an * symbol are required.
    • Drop files here or
      Max. file size: 5 MB, Max. files: 5.
        (max 5 files 5MB per file)
      Save For Later

      Product Returns Policy & Product Return Request Form

      We make it easy to return our products if they don’t meet your needs.

      Please use this form to initiate a return, or you can call (844) 787-4348 or send an email request to [email protected].

      Returns within 60 Days

      Best Purging Systems will accept products for repair, exchange, refund or credit which were purchased direct from us within a period of 60 days from date of return and are returned in new resalable condition, with exception to non-standard and custom products.

      While we strive to permit free returns for any reason within 60 days, which unless defective or incorrect may require you to return the product at your expense, a minimum restocking fee of 10% may apply to all direct or online orders, depending on the reason for return and the condition of the returned products.

      Our returns department will advise you if restocking fees may be applied based on the condition of the returned product and whether the product is returned in it’s original packaging.

      Prior to any return, an RMA (Returned Materials Authorization) number must be obtained from our service department. To obtain an RMA number, you may complete the form below, call (844) 787-4348, or send an email request for an RMA number to [email protected].

      Returns after 60 Days

      Again, while we strive to permit free returns for any reason, even after a period of 60 days from date of purchase, a restocking fee of 20% may apply to all direct or online orders or return may not be permitted.

      Our returns department will advise you of whether the item may be returned and what restocking fees may be applied based upon the reason for return, the condition of the returned product and whether the product is returned in it’s original packaging.

      Prior to any return, an RMA (Returned Materials Authorization) number must be obtained from our sales department. To obtain an RMA number, you may complete the form below, call (844) 787-4348, or send an email request for an RMA number to [email protected].

      Privacy Assurance

      We pledge to protect your personal information, consistent with the principles of all current and applicable United States, US State and European Union Laws, as detailed in the Privacy Policy available for your review by clicking the green text link at the bottom of this page. Your personal data is further protected by this website’s 256-bit Secure Sockets Layer encryption security feature, as maintained by GoDaddy as our Server provider, and independent daily monitoring by McAfee to detect malware, malicious links and phishing, as also available for your review by clicking the Security Feature Icons at the bottom of this page.

      • Product Return Request Form
        Please complete all sections below and submit this form to initiate a product return.

      • Fields with an * symbol are required.
      • Drop files here or
        Max. file size: 5 MB, Max. files: 5.
          (max 5 files 5MB per file)
        Save For Later