Return policy & Form

Product Returns Policy & Product Return Request Form

We make it easy to return our products if they don’t meet your needs.

Please use this form to initiate a return, or you can call (844) 787-4348 or send an email request to .



Returns within 60 Days

Best Purging Systems will accept products for repair, exchange, refund or credit which were purchased direct from us within a period of 60 days from date of return and are returned in new resalable condition, with exception to non-standard and custom products.

A minimum restocking fee of 10% may apply to all direct or online orders, depending on the reason for return.

Our returns department will advise you of what additional restocking fees may be applied based on the condition of the returned product and whether the product is returned in it’s original packaging.

Prior to any return, an RMA (Returned Materials Authorization) number must be obtained from our service department. To obtain an RMA number, you may complete the form below, call (844) 787-4348, or send an email request for an RMA number to .


Returns after 60 Days

After a period of 60 days from date of purchase, a restocking fee of 20% may apply to all direct or online orders or return may not be permitted.

Our returns department will advise you of whether the item may be returned and what restocking fees may be applied based on the condition of the returned product and whether the product is returned in it’s original packaging.

Prior to any return, an RMA (Returned Materials Authorization) number must be obtained from our sales department. To obtain an RMA number, you may complete the form below, call (844) 787-4348, or send an email request for an RMA number to .


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  • Product Return Request Form
    Please complete all sections below and submit this form to initiate a product return.
  • Fields with an * symbol are required.
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